Dialog Enterprise pledges to digitalise finance sector

 From left: Dialog Axiata Group Chief Operating Officer Dr. Rainer Deutschmann; Lanka Financial Services Bureau General Manager Mihindu Rajaratne; Partner Digital, Fintech, Cloud and Technology Transformation Leader, EY Advisory, Africa, India and the Middle East Sachin Seth (panel moderator and keynote speaker); Seylan Bank Chief Information Officer Harsha Wanigatunga and Hatton National Bank Chief Information Officer Ruwan Bakmeedeniya

Dialog Enterprise, the business solutions arm of Dialog Axiata Plc, showcased its readiness to digitalise the financial sector of the country with cutting-edge solutions, further enhancing its service offering to place its clientele on a steady growth trajectory. 

The company announced this preparedness to the finance industry at the annual fellowship organised for the Banking, Finance and Insurance sector under the theme ‘Bridging the Digital Divide’. The event was held recently at The Kingsbury Colombo with the participation of CIOs, CTOs and IT Leads representing the country’s financial sector. 

Rejuvenated with its vision set for the new decade, digitally enriching Sri Lankan enterprises and their workforces, Dialog Enterprise is committed to creating a compelling experience for the finance sector, improving efficiency and speed to market, and better serving its customers. Expanding its wings as a leading Digital Business Partner for businesses, Dialog Enterprise now challenges the ICT market with a product portfolio entailing Converged Communications, Cloud and Data Centres, Security and Surveillance, IoT and Software-Defined Networking (SDN). 

While updating its clientele on a new product portfolio, Dialog Axiata Enterprise Business and Large Enterprise Sales Vice President Navin Pieris said: “We are privileged to host this fellowship for our banking, finance and insurance customers as a platform to share technology insights and present how the convergence of cutting-edge solutions can disrupt traditional development models and shape the future of new-age business models, with practical applications. Dialog Enterprise keeps its promise of taking the country’s financial sector to the future by offering new product lines, as focus and innovation are the core values enriched and extended to our valued customers. This has always been the change catalyst in the telecommunication and ICT domain of Sri Lanka and we would like to express our full confidence to partner our clientele to power the future of the banking ecosystem.”

The event featured a keynote delivered by EY Advisory (Africa, India and the Middle East), Partner Digital, Fintech, Cloud and Tech, Transformation Leader, Sachin Seth. Highlighting the salient role telcos play in the digitalisation drive of the financial sector, Seth stated: ‘‘Embracing a strategic, forward-looking business model is critical to survival and growth. Considering the maturity of mobile telecom companies in Sri Lanka, and their wider reach and penetration in comparison to the banking industry, there remains potential for Last Mile payment services gaining even greater traction in the country.” 

In addition, he also discussed how telecos actively engage in serving financial service companies by bringing together services and providing innovative customer experiences.’’

The event’s cynosure was the panel discussion which dwelt on the challenges currently confronted by the banking, finance and insurance sector in the presence of digital transformation, and how to better serve customers through the convergence of enterprise solutions to attain assured speed to market with new product development on par with ever-changing customer needs. 

The panel comprised renowned industry professionals including Dialog Axiata Plc Group Chief Operating Officer Dr.  Rainer Deutschmann; Hatton National Bank Plc Chief Information Officer Ruwan Bakmeedeniya; LFSBL General Manager Mihindu Rajaratne and Seylan Bank Chief Information Officer Harsha Wanigatunga.