BOC partners with Mobitel to introduce digital payments through SmartPay

From left: Mobitel General Manager (New Market Development) Rukshan de Silva, Mobitel Senior General Manager (Sales and Channel Development) Chandika Vitharana, Mobitel Chief Executive Officer Nalin Perera, BOC General Manager Senarath Bandara, BOC Deputy General Manager (Product and Banking Development) M.J.P. Salgado, BOC Head of IT Lakshman Perera and BOC Assistant General Manager Electronic Banking Aruna Kumara – Pix by Indraratne Balasuriya

Sri Lanka’s No. 1 bank, BOC recently joined hands with Sri Lanka’s national mobile service provider, Mobitel, to deliver convenience to Mobitel customers in making digital payments through QR (quick response) code-based payment solution, SmartPay. 

BOC SmartPay is the ideal choice for today’s busy customers who seek convenience, simplicity, high security and speed as key factors in their payment experience. With SmartPay, customers can enjoy the convenience of cardless and cashless payments for their day-to-day necessities. Since this is a customer-initiated payment method (Push payment), the errors will be minimal. Smartpay app can be downloaded free of charge for android and IOS mobile users. 

Customers can self-register (Self onboarding) and activate SmartPay App by adding their own current or savings accounts as this payment app follows a very simplified and secured registration process. SmartPay app uses national QR code, ‘Lanka QR’ which is interoperable with other Bank’s mobile payment apps as long as they are Lanka QR certified. SmartPay Users can simply scan the Lanka QR of Mobitel and make payments for both bill settlements and reloads by just entering their Mobitel number. An instant SMS will follow, confirming the transaction.

As Sri Lanka’s national mobile service provider, Mobitel has firmly positioned itself as an Innovator, driving Sri Lanka’s ICT transformation. Mobitel was the first telecom provider to unveil a dedicated Internet of Things (IoT) concept store, X Station, the expert hub for futuristic technology products and services. In an effort to drive Sri Lanka towards digital and financial inclusivity, Mobitel has taken numerous initiatives to empower Sri Lankans to embrace digitalisation by introducing tailor-made products and services ranging from business solutions to e-Health, value added mobile packages, tailor made financial solutions and many more. 

Further, BOC’s partnership with Mobitel fortifies Mobitel’s role in leading Sri Lanka towards an info com and knowledge-rich society, offering customers the ultimate convenience to carry out transactions digitally in a hassle-free manner. 

To ensure the safety of Mobitel customers when transacting, The SmartPay app is embedded with high level security features. The app offers customer friendly services such as view balance inquiry and mini statements exclusively for Bank of Ceylon customers, payments to other SmartPay merchants, detailed transaction alerts and promotional messages for all users. SmartPay users engage in small scale businesses as street vendors, local groceries, pharmacies, and other merchants can themselves upgrade as ‘SmartPay merchants’ to accept payments from customers using the same mobile app by completing a simple registration process at the bank. SmartPay merchants receive their funds in real-time and also monitor their transaction history via the app. 

Bank of Ceylon completing its legendary journey of 80 years aims to deliver customer centric innovative financial solutions to its Sri Lankan and international market place. Central Bank of Sri Lanka has nominated the year 2020 as the ‘Year of Digital Transaction’ in line with this timely initiative, Bank of Ceylon, Premier Bank of the country, shouldering the national responsibility of achieving economic prosperity and social development via financial inclusion and digital adoption across all sectors including grass root level of the society. 

Keeping up with Bank’s corporate theme of ‘Refine & Define’, next three year strategies are focused on digital innovation bringing in state of the art technology in delivering customer centric banking solutions to our customers across the island and overseas.