Management waste

Monday, 28 January 2013 00:00 - - {{hitsCtrl.values.hits}}

At a recent forum, I was asked about corruption in business, which got me thinking. Rather than looking at a narrow definition of corruption, the real ‘thief’ in business is the ‘waste’ that takes place in management jobs. This could be in the form of ‘fat’ organisational structures, inefficient processes, and highly activity driven managers. The best way to eliminate this is to ask all managers (starting with the CEO) to list how each task he/she performs (on a daily basis) adds value to the customer and/or shareholder. It could be a very revealing exercise!