Hemas Hospitals seals its place as SL’s most accredited hospital, lab chain with sweeping victory at NCQP Awards 2020

Further affirming its leadership in Sri Lanka’s private healthcare industry, the country’s most trusted healthcare provider, Hemas Hospitals and Laboratories recently joined the highest ranks of history by taking home an astounding 50 awards; 36 golds, 12 silvers and two bronzes at the National Convention on Quality and Productivity (NCQP) Awards 2020.

Operating with a process excellence vision of ‘becoming the number one Lean hospital in South Asia’, this momentous milestone makes Hemas Hospitals the only organisation to have won the highest number of awards won by a single company, the highest number of awards won by a service organisation and the highest number of Gold awards won by any company under the elite award category of ‘Best Lean Six Sigma Projects’ in the history of the NCQP Awards. The Gold Award winning teams of Hemas Hospitals and Laboratories are now qualified to compete at the next International Convention on Quality Control Circles (ICQCC) to be held later this year in Hyderabad – India.

“Quality and productivity are two vital cornerstones of exemplary healthcare that simply cannot be compromised or easily replicated, as the lives of so many depend on the operations and infrastructure standardised and maintained at healthcare institutions. Therefore, we are honoured and humbled by this significant recognition that is testament to our deep commitment and ability to lead the ranks of quality, patient safety and innovation in Sri Lanka’s healthcare practice. 

“As we always have, we will continue to evolve, disrupt and push the boundaries of clinical excellence for the benefit of the people of Sri Lanka,” Hemas Hospitals and Laboratories Managing Director and Association of Private Hospitals and Nursing Homes President Dr. Lakith Peiris opined.

Hemas Hospitals’ latest triumph adds to the series of eminent awards it has secured during its tenure. It is currently the only hospital to have secured the COVID-19 safety certification from the Sri Lanka Standards Institute, as well as the first to receive the Australian Council on Healthcare Standard International (ACHSI) accreditation for exceptional patient safety and superior clinical outcomes. Hemas Hospitals is also the first IMS-certified organisation in the country for ISO 9001: 2015 Quality Management System standard, ISO 14001: 2015 Environment Management System standard and the ISO 45001: 2018 Occupational Health and Safety Management System standard.

On its mission to mitigate the great impact of the pandemic on patients, the hospital drew public praise when it designed and launched the world’s first infectious disease transport chamber to fight COVID-19. 

In addition to the 50 awards won at the NCQP awards 2020 last week, during the recent past, the leading hospital chain has walked home with a total of 18 top national and international accolades and in the process earned itself the title of the most feted hospital in Sri Lanka. These accolades include three Healthcare Asia Awards and one Hospital Management Asia Award in the international arena, making it the only hospital group to claim a major international award in 2020, bringing international recognition to the Sri Lankan healthcare industry.

The NCQP Awards is an annual event held by the Sri Lanka Association for the Advancement of Quality and Productivity (SLAAQP) to felicitate professionals in quality and productivity in the manufacturing and service sectors. By encouraging employee’s participation and leadership, teams compete under the categories of Best Quality Circle projects, Best Continuous improvement projects, Best Lean Six Sigma Projects. This year’s event was under the theme of ‘National Prosperity through World Class Quality and Productivity’.