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Cementing its status as a preferred employer of choice, Airtel Lanka announced a partnership with revolutionary telemedicine platform, oDoc, to provide all employees and their immediate family members with unlimited free telemedicine consultations. The partnership came into place in March as Sri Lankans began engaging in social distancing efforts and working from home.
This telemedicine facility includes remote access – in English, Sinhala and Tamil – to over 600 Sri Lanka Medical Council (SLMC) registered general physicians and specialists as well as remote lab services and doorstep delivery of prescription medication.
“The safety, health, and wellbeing of every member of our team has always been an utmost priority for Airtel Lanka. Especially given the ongoing COVID-19 pandemic, we wanted to ensure that our employees and their loved ones are well looked after and are provided with convenient remote access to top quality healthcare services as and when required through the pioneering oDoc app. oDoc provides a brilliant solution to multiple challenges in accessing healthcare, leveraging the power of telecommunications and mobile technology to connect individuals and solve real world problems. Even as normalcy begins to return in Sri Lanka, we believe that such innovations hold the key to speeding up national recovery efforts,” Airtel Lanka Head of HR Kanishka Ranaweera stated.
The timely introduction of this service for Airtel employees will primarily be driven by video consultations via mobile phones saving employees from unnecessary travel and exposure, thereby enabling a healthier and more productive workforce.
Notably, the free consultation service is part of a multipronged strategy from the telco to support employees as more employees return to physical working spaces whilst practising social distancing. Stringent hygiene and safety protocols has been implemented for all Airtel employees working around the clock in order to ensure steady and high quality service to match the surge in demand for connectivity.
Airtel users can also access and pay for oDoc consultations using their debit or credit card. To access the telemedicine facility users may download the oDoc application from the Google Play Store or the Apple App store.
Launched in 2017, oDoc is Sri Lanka’s largest telemedicine company that connects patients with doctors for video/audio consultations, thus enabling you to get medical advice and medicine without leaving home. oDoc serves over 200,000 Sri Lankans and recently launched international operations in India and the Maldives. oDoc has won the Commonwealth Digital Health Award in Telemedicine as well as the e-Swabhimani Digital Social Impact Award.