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DHL Express, the world’s leading international express services provider, announced that it has been honoured again as a leading employer and an excellent workplace in multiple markets across Asia Pacific by leading human capital organisations – Aon Hewitt, Top Employers Institute, and Great Place to Work Institute. This year, DHL Express won a total of 28 awards, up from 24 awards in 2015. The string of accolades in 2016 underscores the company’s efforts in becoming an Employer of Choice.
“We are extremely proud to be consistently recognised with awards which are testament to our dedication to providing the very best working environment and career prospects for our colleagues in Asia Pacific. At DHL, we strongly believe our motivated employees are truly our most valuable asset and every individual’s contribution is integral to our success,” said Ken Lee, CEO of DHL Express Asia Pacific.
“It is our dedicated people who have enabled DHL to continuously stay ahead of the competition and strengthened our position as the industry leader in international express delivery.”
DHL Express Sri Lanka was also honoured with the ‘Best Multinational Workplaces in Asia’ award and ‘2016 Great Place to Work’ award by Great Place to Work Institute. “It is an honour for DHLE Express Sri Lanka to be recognised among the best multinational companies to work for in the country and also as a great place to work. At DHL, we genuinely believe in the pursuit of excellence, and these significant endorsements belong to our team who continue to lead the way in the industry,” said Dimithri Perera, Country Manager, DHL Express Sri Lanka.
DHL places great importance in employee engagement and makes it a priority to create a positive work environment and improve employee satisfaction. DHL has put in place an extensive range of employee-focused initiatives – ranging from staff appreciation activities to comprehensive training programs and feedback sessions.
The company invests significantly in award-winning internal training programs, Certified International Specialist (CIS) and Certified International Manager (CIM), where over 90,000 employees in more than 220 countries and territories worldwide have been trained – making it one of the largest corporate training programs ever implemented. Employees are trained on the company strategy, fundamentals of international and management skills such as ensuring respect and results while interacting with colleagues.
In addition to the CIS and CIM programs, DHL regularly organizes activities that celebrate and recognize employees’ dedication and cultivate employee engagements at all levels such as ‘Staff Appreciation Weeks’ and ‘Employee of the Year’ recognition events.
To encourage open dialogue, employees participate in the annual Employee Opinion Survey (EOS), a short and confidential questionnaire that all employees complete, to measure their engagement and satisfaction levels. Engagement scores in Asia Pacific in 2016 registered improvements for Employee Engagement, Future & Strategy, Teamwork, Job Fulfilment & Workplace, and Continuous Improvement – all of which were already above 90 percent. The strong employee engagement scores is testament to DHL’s belief that employees are the most valued asset and serve as the underlying strength of the company.