Airtel enhances team training with thinkCube’s LeapX training platform

From left: thinkCube Systems Program Manager LeapXpert Salithra Pathirana, thinkCube Systems Chief Executive Officer Mithila Mendis, Bharti Airtel Lanka Managing Director/Chief Executive Officer Jinesh Hegde and Bharti Airtel Lanka Chief Technical Officer/Chief Services Officer Parveen Kapoor 

Bharti Airtel, a leading telecommunications organisation, ranked amongst the world’s top three service providers and serving over 358 million customers globally, has announced their partnership with thinkCube – the pioneer in providing ‘out of the box’ solutions to change the landscape of Digital and Cloud Services to provide online training and development services for its employees in Sri Lanka.  

This training mechanism is expected to provide Airtel with the ability to continuously train its team members and improve the high standards of customer service maintained by the company. Airtel will use the LeapX Training platform in order to deliver a range of training material including product information, solution training and other organisational requirements via a multitude of media and resources to its team members. 

Commenting on the implementation of the new training platform, Airtel Lanka CEO/MD Jinesh Hegde said, “As a global organisation operating in 18 countries across Asia and Africa, our key focus areas have always been to create a rich learning organisation, build and accelerate talent development through target led interventions and capability building. Operating in a highly competitive and regulated market, we have been attentive to the core values and needs of our employees and have always placed great importance in developing them as we do understand that it is their productivity that is in sync with the Company’s overall performance.”

“Learning and development through digital and cloud services is the current best option available within the training and development sphere and I am sure that through this training platform solution provided by thinkCube, we will be able to successfully identify, focus and cater to the training needs of our employees which will invariably help to take the organisation to the next phase of growth,” Hegde concluded.”

“We are delighted to have been chosen as the Online Training Solution Provider to Bharti Airtel Lanka and believe that this is an endorsement of the adaptability and extensibility of the LeapX Platform. ‘thinkCube’ will continue to innovate in the online learning and training space and provide best of breed solutions to corporates, institutions and service providers,” said thinkCube CEO Mithila Mendis.

Founded in 2006, thinkCube has been pioneering ‘out of the box’ solutions to change the landscape of Digital Services and the Cloud. ‘thinkCube’ has always challenged conventional wisdom and from the inception, have been carrying out ground breaking research in areas which have critical impact in cloud application development, deployment and scalability.

Bharti Airtel Lanka commenced commercial operations of services in Sri Lanka on 12 January 2009 and was the fastest operator to reach one million customers in Sri Lanka. With its network footprint panned out across the country and capturing strategic ranking positions in various areas in less than three years of operations, Airtel has emerged as Sri Lanka’s fastest expanding network. Registered under the Board of Investment in Sri Lanka, Airtel Lanka provides digital mobile services into Sri Lanka which includes voice, data and enterprise solutions. The company has received accreditations such as ISO 27001:2005 and ISO 22301 for its continuous efforts towards information security and business continuity.