Sampath Bank has become the first South Asian bank to introduce online real-time cheque deposit ATMs, when it installed machines in four cities in the country.
Two of the most important features of the new Sampath Express Cheque facility are that customers can deposit cheques without envelops or deposit slips and have the transactions and cheques validated at the time of deposit.
Through the introduction of this unique facility, Sampath Bank reinforces its brand promise: ‘We Create Time for You’.
With the installation of these machines, customers can deposit cheques at any time of the day and any day of the year. The bank ensures customer confidence in the new service by issuing a receipt with the image of the cheque at the time of deposit.
Furthermore, invalid cheques and photocopies are recognised and rejected by the machine when deposited. The new system is unique because the cheques are scanned at the time of deposit and the images are immediately made ready for processing, reducing the processing time and enhancing the service provided to the customer.
Additionally, the Sampath Express Cheque facility gives customers the advantage of faster deposits, detailed proof of deposits, convenience of making deposits without waiting in queues and increased acceptance time, since cheques collected until 3.30 pm through the ATM are sent for clearing on the same day.
All Sampath Bank accountholders who have a SET ATM card can avail themselves of this unique and efficient service through the machines installed at the gate and lobby of the Sampath Bank headquarters as well as the branches in Kandy, Piliyandala and Maharagama.