The owner of the largest ATM/CDM network in the country, the Bank of Ceylon yet again set a benchmark in the banking industry by transactingover Rs. 46billion during this Sinhala and Tamil Avurudu season from 1 to 14 April.
Having a fully operational ATM network with over 730 machines covering the entire the country, BOC has provided customers utmost convenience and easy access to cash for their immediate cash requirements during Avurudu. Through the bank’s ATM network alone BOC has dispensed over Rs.34billion from 1to 14April which is the highest amount dispensed through a bank’s own ATM network in Sri Lanka.
Thebank has installed over 127 Cash Deposit Machines (CDMs) covering every strategic point throughout the country enabling BOC customers to deposit money into their accounts on real time 24 hours a day. These CDMs have accepted highest recorded – overRs.12billion in cash during the same period.The highest number of transactions made on ATM/CDM network was recorded on Friday April 7which was over 350,000 transactions worth Rs. 6.29billion. During the period from 7April to 12April the bank’s ATM network dispensed over Rs.3.45billion per day on average.
“It is overwhelming to see that our efforts to digitally transform the banking landscape in the country is becoming a success day by day. With our ATM/CDM network that counts more than 850 machines covering every hotspot in the country we have been able to increase usage of these service points among general public. Our ATM/CDM network is not only popular among our customers but also among others who bank with other banks to use when in need,”stated Acting Deputy General Manager – Sales and Channel Management, Deputy General Manager Retail Banking (Range 2) C. Amarasinghe.
The bank has enabled all ATM card users to withdraw or make direct payment through a POS machine up to Rs. 100,000per day 24x7 through an ATM without prior arrangement. The same can be used for transactions over Rs.100,000per day through a POS machine with prior approval.
Moving ahead with the digital transformation the bank introduced the BOC SmartZone that includes 24x7 operative self-serving lobby which includes ATMs and CDMs and currently has formed over 130of state-of-the-art SmartZones. It has been a good service point that served customers with their immediate cash requirements during the festive season.