Union Assurance General (UAG), the recently acquired arm of Fairfax Asia Ltd., has launched their novel, state-of-the-art website.
As one of the very few General Insurance companies to announce the readiness of a separate website following the Life/General segregations, UAG has once again endeavored to bring convenience to the fingertips of its customers.
The customer-centric, user-friendly and refined new website is indeed one that brings a whole new perspective to the UAG product portfolio. The website incorporates a number of unique features from a picturesque layout, a product wizard that assists the customer in choosing the most appropriate insurance solution, branch locators that direct you to the nearest branch from wherever you are, online purchases of insurance policies, renewals and an online payment gateway, an illustration of the claim procedure and claim forms readily available for download.
It is very evident that UAG has taken it upon itself to ensure its brand values of trust, transparency and respect have been met.
IT General Manager Clement Fernandopulle stated: “The new website was designed in a manner that would provide customers with easy navigation through our product portfolio while simultaneously delivering a vibrant web experience.”
The new website is now up and running in all three languages and can be accessed through any electronic device with fully functioning online payment facilities. “We are proud to be among the first few general insurance companies with its own website. With consumers significantly relying on smartphones and tabs for their daily transactions it is only sensible for us to ensure that our customers have ready access to our services online,” said General Manager Marketing and Distribution Nihal Handunge.
The website can now be accessed on uageneral.com.