NTB enhances customer convenience in Kohuwala

Tuesday, 14 February 2012 00:23 - - {{hitsCtrl.values.hits}}

With the objective of consistently aiming to provide exceptional service to our customers, Nations Trust Bank (NTB) PLC recently declared open their refurbished branch in Kohuwala offering residential as well as the business community a more spacious location to transact. The refurbished location is result of the branch concept that was adopted a few years ago to enhance customer convenience and create an ambience that is warm and friendly.

This step epitomises the bank’s commitments towards strengthening and adding value to its branch network with the customer in mind.

The Kohuwala branch located at No. 96/B Dutugemunu Street, Kohuwala. This branch is one of the oldest branches of the bank that was opened nearly 11 years ago at the then Park and Shop supermarket. The branch has now evolved to a bigger and better branch that’s grown in terms of customers and its deposits. The Kohuwala and will continue to offer its customers and patrons a host of personal financial solutions as well as a wide range of product propositions to Small and Medium Entrepreneurs (SME) who are who are the business society in the country.

This branch will also facilitate remittances as the bank has now signed up with a number of remittance partners around the globe to facilitate these transactions. Pawning services will be a new feature at Kohuwala and pawning customers could benefit from this location being accessible 365 days of the year with extended banking hours.

Commenting at the opening, NTB Director/CEO Saliya Rajakaruna said; “We are also proud of our contribution towards the national economy and inclusive growth, branching out and extending our reach across varied customer segments. We are confident that the newly refurbished branch will be of great value to our customers in the vicinity and we look forward to delivering them the exceptional customer service for which we are reputed.”