NDB takes mobile banking to the next level

With the revolutionary mobile banking app introduced earlier this year, NDB witnessed groundbreaking responses and worldwide recognition by shifting the traditional means of banking. 

The bank believes in making financial services more accessible to the dynamic working population since they require the ability to access services on the move. In an era where practically everything has made its way into the mobile market and internet, NDB has taken the Sri Lankan banking sector to the next phase of mobile banking by enabling superior services through mobile technology. 

The NDB Mobile Banking App was introduced to its customers to bring the bank’s exceptional services to the fingertips of its customers. With the NDB Mobile Banking App, customers can bank at their convenience and access their accounts or cards to carry out various secure transactions from any mobile device running iOS, Android or Windows. This comprehensive solution can be used by anyone on any mobile network to perform any transaction. With the NDB Mobile Banking App the customer has the ability to use the bank’s services with greater ease and absolute convenience. The user can now bank much easier and carry out real-time transactions without any hassle.

The NDB Mobile Banking App widened the horizons of conventional banking apps by introducing more opportune solutions to its novel Mobile Banking App. Customers can have guaranteed safety for their debit and credit cards with the unique feature of switching them on or off whenever they need from wherever they are. 

Customers can also activate credit or debit cards instantly without calling the bank’s Call Centre. The app allows the customer to make payments to any post-paid or pre-paid mobile number registered in Sri Lanka. The customer will instantly be able to view all the latest deals and offers with the merchant location and details. The NDB Mobile Banking App introduces the ‘Shake’ element to make the customer’s mobile banking experience fun and easy to use.  With the Shake feature the customer just has to ‘Shake’ the phone to view the deal of the day without having to log in. Once logged in, the customer can ‘Shake’ the phone to view account balances.

With this app the customer can carry out fund transfers between own NDB accounts, transfers to third party NDB accounts and transfers to other bank accounts. NDB has further introduced an innovative ‘Pay to Mobile’ function where the customer can transfer funds to another NDB Mobile Banking customer without having to enter an account number, by simply inputting the mobile number. The customer could easily add and manage beneficiaries for making fund transfers to third party NDB accounts, fund transfers to other bank accounts, bill payments, mobile recharge and Pay to Mobile. 

A photo capture feature is provided for beneficiary registration where the customer can either capture a new photo or select from the existing photos in his or her mobile gallery. This feature enables the customer to easily identify beneficiaries at a glance when making a payment.

Another unique feature of this app is the ability to make payments to other bank credit cards (own/third party) by registering other bank credit card details through the app. Utility bill payments can also be done through credit cards using the app. For frequent payments, the customer can simply save the beneficiary details for greater convenience, set own transaction limits, report lost cards without the hassle of calling the Call Centre and carry out many more banking activities. 

Unlike other apps in the market, NDB gives the customer an opportunity to self-register. Customers who wish to use the NDB Mobile Banking App can download the app from the respective app stores and register for the service using an existing debit or credit card number and PIN, or existing internet banking login credentials. 

The customer also has the option of walking into an NDB branch where NDB staff will assist the customer to register. The ‘Locate Us’ feature gives the customer a map view of all the NDB branches and ATMs with a view of and distance to the nearest NDB Bank or ATM at any given time or place. 

Apart from all these features, the NDB Mobile Banking App is inclusive of many more benefits and unique transaction options. The bank invites all customers to come on board and experience this new platform of banking with the NDB Mobile Banking App.

NDB was felicitated for its Banking App as the ‘Most Admired Mobile App’ at the recently held Asian Customer Engagement Forum (ACEF) Awards in Mumbai.    .

NDB remains dedicated to bringing its customers one step closer to accomplishing their lifelong ambitions and uplifting their standards of living through the range of services that is accessible through its growing branch network. 

Further details on how to download the NDB Mobile Banking App and the bank’s many other products can be obtained from its 24-hour Call Centre by calling 011 2448888 or by visiting www.ndbbank.com.