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The array of product initiatives during the year, especially in the arena of electronic and mobile banking has augmented the well spread brick and mortar distribution network of 250 customer centres. Going forward we will continue to focus on these delivery channels for growth, which will also enable us to realise cost efficiencies.”
He added: “HNB has strengthened its brand image as a ‘safe and sound’ bank and despite sluggish market conditions that prevailed during the year we have outperformed the market through our alignment to the national vision as well as through strong management capabilities. Hence I believe that this is a tribute to the dedication and commitment demonstrated by the entire HNB team.”
Banker Awards are adjudged by The Banker’s editorial team and expressing her views on the selection of HNB as the ‘Bank of the Year in Sri Lanka 2013’, Jane Cooper Asia Editor of The Banker Magazine stated that ‘Hatton National Bank has continued to perform well and has pushed ahead with its strategy. The judges were impressed with HNB’s focus on building new fee business, executing a cost management drive and investing in technology’.
‘The Banker’ is a trusted source of global financial intelligence since 1926 owned by The Financial Times Ltd. The Bracken award is named after Brandon Bracken the founding editor of ‘The Banker’ in 1926 and the Chairman of Financial Times from 1943-1958. Winning the Bracken award is the ultimate accolade for the top performing financial institutions globally.