HNB offers extended banking at Wellawatte, Kotahena and Pettah customer centres

Hatton National Bank PLC (HNB) expanded its banking hours with holiday banking and banking with extended hours, with a view to further strengthen its operations in selected areas of Colombo such as Wellawatte, Kotahena and Pettah.

HNB offers extended banking hours at the aforementioned locations and Holiday Banking at 12 of their Branches in Colombo, (Aluthkade, Cinnamon gardens, Dematagoda, Grandpass, Greenpath, Jampettah St, Kotahena, Maligawatte, Mutwal, Pettah – No 88, Main St., Sea Street, Wellawatte) which will be an enhanced convenience, to its retail banking clientele.   These extended banking hours complement the bank’s already existing Holiday Banking services that are also offered at 54 outstation locations in the provinces which include Wattala, Maharagama, Nugegoda (Wijerama Ext), Kotte, Piliyandala, Panadura, Mt.Lavinia, Chilaw, Gampaha, Ja-Ela, Kiribathgoda, Negombo Ext, Nittambuwa, Dankotuwa, Anuradhapura, Dambulla, Kurunegala, Polonnaruwa, Kandy City Centre, Matale, Nuwara Eliya (Main Branch), Hatton, Galle, Matara, Beruwala, Mathugama, Ratnapura, Bandarawela, Trincomalee, Batticaloa, Kattankudy, Kalmunai, Akkaraipaththu, Eravur, Kalawanchikudy, Kinniya, Nintavur, Valachenai, Thirukkovil, Jaffna, Mannar, Vavuniya, Chunnakam, Nelliady, Point Pedro, Chavakachcheri, Thirunelvely, Kilinochchi (South), Mullaitivu, Kodigamam, Atchchuvely, Manipay and Chankanai.

In an interview, HNB Asst. General Manager – SME, Metro AND Colombo Region Branches R J Thambirajah said Wellawatte, Pettah and Kotahena Customer Centers will be open on weekdays from 9a.m. to 7.30p.m. Furthermore, a majority of customer centres in Colombo will be open from 9a.m. to 1p.m. on Saturdays and public and bank holidays. The facilities offered to customers at these customer centres is inclusive of all personal banking transactions such as deposits and withdrawals, opening of accounts including deposit accounts, issue of pay orders and local drafts, inward remittances such as Moneygram,  issue and encashment of travellers cheques etc. he said.  Pawning services will also be available at selected customer centres. HNB plans to expand this service to at least one major town in each district based on the needs of the clients and the market.  

HNB has chosen its HNB Wellawatte Customer Centre as a location for a unique holiday banking centre. The HNB Wellawatte customer centre will stay open from 9a.m. to 7.30p.m. on weekdays and will be open from 9a.m. to 1p.m. on Saturdays and Sundays. As stated by Thambirajah this arrangement was introduced exclusively to enhance convenience for the retail customers of the bank. He further elaborated that there was demand for convenience and higher transaction limits during extended hours, which primarily encouraged HNB to venture in to holiday/extended banking.  “This will substantially enhance our presence in the Colombo area and raise the bar in terms of convenience and enhanced service to our customers” he stated.

The holiday/extended banking centre at Wellawatte is modelled on a facility similar to the set up at the HNB Kandy City Centre Complex, which is the only other Bank Counter in the island to offer limitless extended banking hours on a 360 day basis.

These customer centres would be linked to HNB’s 240 branches and its 400 strong ATM network in Sri Lanka, offering customers the full benefits of seamless IT integration that is one of the key strengths of the bank. The customer centres are based on their proprietary design, offering the ultimate in banking standards, extended banking hours and simplicity in banking.