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AVIVA NDB Insurance said yesterday it has produced the highest number of International Quality Award (IQA) winners from Sri Lanka for the fifth consecutive year, clearly demonstrating the high calibre of the Company’s customer care.
The Company said 53 AVIVA NDB Wealth Planners qualified to receive the prestigious LIMRA IQA for 2012 based on the previous year’s sales performance.
LIMRA established the IQA over 50 years ago to promote quality selling in the life insurance profession worldwide.
Since then it has become one of the most coveted awards in the industry, used by 75 companies in 29 countries. The annual award is designed to honour insurance sales personnel for achieving outstanding persistency in life insurance – the ultimate demonstration of commitment and dedication to customer care.
Congratulating the IQA award winners, AVIVA NDB Managing Director Shah Rouf said, “We have been consistently producing the highest number of sales personnel to achieve top rung awards in the international arena. This illustrates the positive results that come from the world-class training that they get at the ‘Centre for Excellence’ – our in-house training unit with CIM-UK recognition. As a result, our customers have the advantage of enjoying the confidence that stems from superlative service and superior products designed to meet identified customer needs.”