Seylan Bank strengthens internet banking services with Soft Token app

Wednesday, 21 November 2018 00:00 - - {{hitsCtrl.values.hits}}

With a vision to offer secure and convenient digital banking experience, Seylan Bank has improved its Internet Banking services with the launch of its latest Soft Token application.

Equipped with a host of features, the Soft Token application enables internet banking users to generate their own One-Time Password (OTP) to carry out internet banking transactions in a frictionless and hassle-free manner. In addition, the new Soft Token application can be used in an off-line environment, there by offering users the ultimate convenience by eliminating the hassle of waiting for an SMS.

Seylan Bank Head of Digital Banking Channels Chami Senewiratne

Commenting on the product launch, Seylan Bank PLC Head of Digital Banking Channels Chami Senewiratne said: “Today, emerging technologies have changed the way people bank. Customers are now looking for convenience in whatever they do. Recognising this change, we have continuously focused on improving our front and back end services to offer a functionality rich and enhanced digital banking services. It is clear that mobile based transactions have become the trend in today’s hyper connected world and towards strengthening our foothold in this space, we launched the Soft Token app to offer an unparalleled internet banking experience to our valued customers. Our long-term vision is to be the technological power house to offer cutting-edge digital banking services.”

The Seylan Soft Token application can be downloaded via App store and Play store for iOS and Android mobile devices. The bank has also conducted special promos and draws to promote the use of internet banking to its customers.

With the 30-year milestone, Seylan Bank has strategised to grow its digital channels sphere to provide enhanced customer experience and convenience while embarking on new digital platforms to provide the latest banking facilities to customers.