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Pan Asia Bank was bestowed with the ‘Employee ESG Program of the Year Sri Lanka 2022’ accolade by the Global Banking and Finance Awards, which reflects the bank’s unique workplace culture.
Pan Asia Bank operates a well-knit Human Resource (HR) framework called ‘CARE’ which encompasses four pillars – Connect, Awareness, Reward, and Engagement – to engage and support the employee to the greatest extent possible.
Pan Asia Bank Assistant General Manager/Head – Human Resources Sampath Alwis said, “We are delighted to be bestowed with the Employee ESG Program of the Year Sri Lanka 2022 award at the sought-after Global Banking and Finance awards. The HR function is becoming increasingly critical in times of uncertainty that the world is seeing today. At Pan Asia Bank, our most valuable asset – our people – are managed through effective training, strong engagement, constant evaluation, appreciation and encouragement. Our employee engagement, welfare, development, career progress and employee friendly and transparent policies have allowed us to be recognised with this prestigious award.”
Alwis adds further, “The banking sector is vital for the economy and hence it was a challenge to manage smooth operations during the pandemic. Nevertheless, we continued business as usual HR operations while managing the needs of our people along with the business needs and adhering to the set health and safety guidelines. I am proud to say that our bank recorded a minimum number of COVID-19 positive cases amongst the Sri Lankan banking community due to these stringent efforts of safeguarding our staff and their families. The bank’s HR team will always be there as a stepping stone to support our employees through any professional or personal matter.”
The bank’s employees receive extensive training in industry specific technical and trending soft skills to deliver the highest quality of customer service across all branches. Even during the lockdown period, the bank utilised online training platforms to extensively train the staff in an attempt to keep them abreast with the necessary knowledge and skills to operate effectively as soon as the economy recovers. As a Truly Sri Lankan Bank, Pan Asia Bank has established welfare programs that boost camaraderie and fellowship amongst different segments of employees which return loyalty and higher productivity.
Pan Asia Bank Managing Director/CEO Nimal Tillekeratne elaborated, “Our human capital remains the driving force of our success and we remain committed to investing in our people, to make them feel valued and respected.”
Pan Asia Bank continues to inspire and spread joy amongst its employees through various initiatives as one of the most motivated and professional teams in the banking industry.