Pan Asia Bank joins hands with BellVantage

Tuesday, 17 October 2017 00:00 - - {{hitsCtrl.values.hits}}

Pan Asia Bank DGM Marketing and Personal Banking Nalaka Wijayawardana exchanging the agreement with BellVantage Chief Operating Officer Farzana Sulaiman

Sri Lanka’s fastest growing commercial bank, Pan Asia Banking Corporation PLC recently joined hands with BellVantage Ltd. to obtain an outsourcing solution to handle the bank’s 24/7/365 Contact Centre operation.

“We are pleased to enter into an arrangement with BellVantage Ltd. to provide a superior quality customer support service to our valued customers said Pan Asia Bank Deputy General Manager Marketing and Personal Banking Nalaka Wijayawardana. “With this arrangement we expect to increase our operational efficiency and better utilisation of resources to grow the bank’s core business areas. Also, we are confident that they will be able to successfully market, implement and provide the best customer support service on banks products and services to all existing as well as potential customers of Pan Asia Bank,” added Wijayawardana.

BellVantage Ltd. a subsidiary of one of Sri Lanka’s largest diversified conglomerates Melstacorp PLC is a leader in delivering high performance business solutions and professional services in outsourcing, technology and consulting services.