Wednesday Dec 11, 2024
Wednesday Dec 11, 2024
Thursday, 4 March 2021 00:46 - - {{hitsCtrl.values.hits}}
Nations Trust Bank and the Department for Registration of Persons (DRP) recently signed a Memorandum of Understanding (MOU), enabling the bank to digitally verify the customers’ identity through the information held by the DRP upon the consent of the customer.
The progressive digital customer verification process will take away the cumbersome traditional Know Your Customer (KYC) process which includes ID card verification, face verification and document verification for proof of address.
The signing took place on 2 March with officials present from both parties including Department for Registration of Persons Commissioner General P. Viyani Gunathilake and Nations Trust Bank Senior Vice President – Sales and Digital Banking Randil Boteju.
This new process will transform the bank’s customer-centric approach to enhance the customer experience and provide a seamless digital banking service. With the recent push for digital solutions across the country, the bank remains fully committed to taking the nation to the next level by joining forces with Government institutions such as the DRP, to create a digitally enabled Sri Lanka.
