NDB Mobile Banking App handles over Rs. 4 b transactions in December

NDB celebrated the reach of Rs. 4 billion worth of Mobile Banking transactions in December 2017, prior to the end of a very successful year. 

The bank introduced its user friendly Mobile Banking facility to customers in 2016 with the objective of bringing convenience and creating a trusted platform to carry out their day to day banking needs simply via the mobile device.  

The NDB Mobile Banking app which was always been user friendly, also awarded Christmas Bonanza Vouchers of Rs. 2,000 to over 150 new customers at the Arpico Hyde Park Corner after opening a new NDB account and registering for NDB Mobile Banking, in December 2017. 

NDB, within a short span of time, has supported in changing the traditional means of banking and brought NDB’s banking services to your fingertips. With the NDB Mobile Banking app, customers can now bank at their convenience and access their accounts and cards to carry out various secured transactions from any mobile devices running iOS, Android or Windows. This comprehensive solution can be used by simply anyone on any mobile network to perform any transaction.

Over the past year the bank saw an increasing number of users registering for the service.  NDB now bears witness to customers from many walks of life making use of its app to carry out their daily banking activities without a hassle. It has allowed customers in the outskirts of Colombo to instantly pay their other bank credit card bills without the burden of travelling. With the convenient facility of recharging any mobile number, and the ‘pay to mobile’ facility, customers easily recharge mobiles of their loved ones instantly from wherever they are at any time of the day.  The app has also brought in great convenience to busy travellers who need guaranteed security for their credit card transactions. With the NDB Mobile Banking app customers now easily switch their credit/debit cards on or off from wherever they are. With the many other options of banking such as fund transfers, paying utility bills and transferring money to any other bank etc, customers now get more time to enjoy life, while saving both time and money without having to rush.

The bank strongly believes in making financial services more accessible to the dynamic working population since they require the ability to access information ‘on the move’. In an era where practically everything has made its way into the mobile and the internet, NDB has made it possible for the Sri Lankan banking sector to provide super convenient services using up to date technology. NDB aims to enhance the app with timely features and add many more benefits to users in the near future.  The NDB mobile banking app has won many accolades in the past for ‘Most Admired Mobile App’ at the Asian Customer Engagement Forum (ACEF) Awards in Mumbai, Best Use of Mobile Technology (Banking Industry) and Best Use of Mobile Technology in financial Services at the South Asian Business Excellence Awards by the South Asian Partnership Summit (SAPS) and the World HRD Congress and Best Mobile Banking Application Sri Lanka 2017 awarded by Global Banking and Finance Review. The app also emerged as the winner for the ‘Best use of Mobile’ under Financial Sector at the SLT ZeroOne Awards. The award category ‘Best Use of Mobile’ entailed the effective use of the platform and had to showcase the innovation and the forward thinking concept behind the execution whether it is engaging content, useful application, services or utilities. The judging criteria included the ‘execution’, which involves how the platform has been used /leveraged to meet the set objectives, ‘innovation’ which showcases the revolutionary concept behind the use of mobile in the campaign and ‘outcome’ where the KPIs are justified against the use of mobile objectives. 

Meanwhile, NDB was also crowned Runner Up for the ‘Best Mobile Payment Application of the Year’ at the LankaPay Technnovation Awards 2017. NDB remains dedicated to bringing its customers one step closer to accomplishing their life-long ambitions and uplifting their standards of living through the range of services that is accessible through its growing branch network. Further details on how to download the NDB mobile app and the bank’s many other products can be obtained from its 24 hour Call Centre, by calling 011 2448888.