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Re-asserting the company’s stronghold in Sri Lanka’s financial sector, LB Finance PLC once again clinched the People’s Award for the Financial Services Provider of the Year at the prestigious SLIM People’s Awards 2021. A trusted brand in the non-banking financial services sector in Sri Lanka, LB Finance is well-known within the country for excellent customer service, transparency, strong business ethics and financial stability.
The event was organised by SLIM, apex body of marketing in Sri Lanka. SLIM People’s Awards employ a comprehensive research methodology to garner insights into consumer/customer preferences into brands that have won their hearts and minds through consistent and exceptional services. The data is gathered through face-to-face interviews with randomly selected Sri Lankan consumers covering all 25 districts to adjudge and award worthy brands, personalities and corporates. Hence, People’s Awards truly reflects people’s choice and their admiration for brands they respect.
Commenting on the win, LB Finance Managing Director Sumith Adhihetty said, “This award reflects the opinion of the general public. Our success as a financial institution depends on how we serve our customers with integrity and our own financial stability. With five decades of service, we’ve upheld responsible business practices and pursued sustainable growth to surpass our stakeholder expectations, especially those of our customers. Winning the People’s Award for the third consecutive year is a testament to our strength, capability and more importantly our trustworthiness.”
Even during tough economic conditions, LB Finance continues to uphold its innate values of accountability to all stakeholders, transparency and financial stability. The company provides a wide range of financial services to customers as a partner in their financial growth and success. Changing with the tides, LB Finance has embraced innovation, cyber-security measures, anti-money laundering practices and risk mitigation to consistently enhance its services.
LB Finance PLC is licensed by the Central Bank of Sri Lanka under the Finance Business Act No. 42 of 2011 and is listed on the main board of the Colombo Stock Exchange. The company offers a variety of financial services including leasing, micro finance, mortgage loans, housing loans, education loans, gold loans, fixed deposits/savings accounts, currency exchange and Western Union money transfer services through an island-wide branch network and Gold loan centres, offering unparalleled services to all customers. LB Finance has an A-(LKA rating) from Fitch rating Lanka Ltd., with a stable outlook.