HNB smart ATM network gathers momentum with opening of 650th ATM

Tuesday, 12 June 2018 00:19 - - {{hitsCtrl.values.hits}}

Sri Lanka’s premier private sector bank, HNB PLC, announced further expansion to its Self-Servicing Machine (SSM) network, with the opening of its 650th self-servicing machine at its customer centre in Karapitiya, Galle. Further solidifying its presence in all urban and rural parts of the country, HNB now has the largest deposit touch-points in Sri Lanka.

With customers increasingly getting used to self-servicing in banking, HNB has packed in all its offerings and services, usually offered through traditional banking, now in the SSMs.

Head of Digital Banking Mangala Wickramasinghe said “Our SSMs are able to provide customized services by keeping a history and track of transactions and banking patterns. We have plans to further enhance these services in providing personalised services to each customer.”

Wickramasinghe added: “At HNB, we are committed to placing customers at the heart of the banking experience. While we have seen increased usage of online banking and mobile payments, we also understand some of our customers do have cash needs and our physical banking touch-points remain an important part of our network to fulfil these needs. Over the years, through our strategic partnerships, we have increased our presence across the country to make banking even more convenient for our customers.”

HNB customers can now enjoy a plethora of services including cash depositing, real-time fund transfers to own HNB accounts and other bank accounts, HNB credit card payments, cardless transactions, other bank credit card payments and other utility payments including electricity, water, phone, mobile and payments to over 85+ merchant partners.

HNB SSMs has the largest merchant network where card less payments are enabled for any bank customer or non-banking customer to enjoy services from. Any bank debit card can be used at HNB SSMs for withdrawals as it is connected to the LankaPay network. As of yesterday HNB has a total of 228 deposit capable machines spread across the island.