Fintrex Finance launches mobile app

Friday, 5 November 2021 00:00 - - {{hitsCtrl.values.hits}}

Fintrex CIO Nishantha Hettiarachchi

As part of its digitalisation strategy, trailblazer Fintrex Finance Ltd. launched its mobile application ‘MyFintrex’ with the primary purpose of expanding its reach, providing customer convenience for ease

of obtaining information.

Internally developed by the Fintrex team, the Android supported application is an information portal available to not just its customers, but to the general public who would like to interact and obtain more information about what Fintrex has to offer. This facility can also be easily accessed online via the weblink online.fintrexfinance.com.

With MyFintrex, users can directly interface using their National Identity Card (NIC) and mobile number via their registered mobile phones which will then be OTP authenticated. This application will provide information on the branch network, contact details, account balances, interest rate information, with access to messaging facilities and requests to open accounts and other services. With simplified access via OTP authentication, users can be confident of maximum security and data privacy owing to strong security standards in place.

Fintrex Finance aims to be a technology solution oriented financial institution and is working towards automating its processes so as to digitise its data, streamline its operations, improve its customer response time and provide improved business solutions within the comfort of one’s home and office.

Fintrex’s digital journey which is supported by a Virtualised Data Centre operates under an ISO standard environment to provide uninterrupted services to its customers using efficient management of resources and support expandability required in the future.

The IT team at Fintrex under the leadership of its Chief Information Officer Nishantha Hettiarachchi, is a consolidation of tech-savvy individuals who continue to work around the clock to ‘go digital’. To this end, much emphasis is placed on training and providing the required skill and technical knowledge to compete in a dynamic and competitive environment.

The majority of Fintrex Finance’s internal systems are automated for convenience, an area which was focused upon significantly during the pandemic to provide its employees and customers an efficient and secure means to manage and monitor business.

At Fintrex, the aim is to enrich the transactional experience and provide customers with multiple convenience options. With the migration to a digitalised environment, Fintrex will continue to embrace technology and enhance its service offering with the help of user-friendly tech solutions thereby maximising resource and cost efficiencies.