DFCC Bank expands in Buttala and Wellawaya to enhance customer experience

Wednesday, 20 June 2018 00:00 - - {{hitsCtrl.values.hits}}

DFCC Bank inaugurated two new branches in the towns of Buttala and Wellawaya on 14 June, bringing its financial expertise to existing and potential customers in the two locations, which are fast emerging as having strong economic potential.

The new branches were declared open by DFCC Bank CEO Lakshman Silva, in the presence of senior representatives and staff from the bank and members of the local community who were also present on the occasion.

“We are delighted to expand our branch network to Buttala and Wellawaya by establishing fully-fledged branches at these locations. Buttala is a town which holds considerable cultural and historical significance, whilst Wellawaya enjoys a strategic geographical location. We are confident that DFCC Bank will partner members of the local communities in Buttala and Wellawaya to explore new opportunities, strongly backed by our financial support for their commercial and personal banking needs,” said Silva.

This is a part of DFCC’s expansion drive to facilitate financial inclusion and reach out to more retail and business customers. With these additions, retail customers can look forward to an all-encompassing banking experience, as the bank offers a variety of retail banking products and services such as current and savings accounts, fixed deposits, loans, pawning services, leasing facilities, NRFC/RFC accounts, credit cards and remittances. The business communities in these areas will also benefit from DFCC’s expertise in Corporate and SME Banking. These are complemented by the bank’s innovative service delivery channels.

Recognising that technology is changing the way in which banks interact with customers, DFCC Bank is focused on introducing new digital channels which facilitate convenience. With its innovative approach, dedication to providing superior customer service and the multi-faceted services on offer, DFCC Bank is well poised to keep growing.

The new branch at Buttala is located on the Wellawaya-Buttala Road and can be contacted on 0552273424/0552273203 or by fax 0552273204. Meanwhile, the Wellawaya branch is situated at No. 129, Tissa Road and can be contacted on 0552274737/0552274993 or by fax on 552274994.

DFCC Bank PLC, renowned as a national icon, possesses the expertise of a pioneer development bank and the energy of a dynamic commercial bank. It offers a breadth of seamless banking solutions which includes a host of savings and deposit products that gives customers unmatched value and unique benefits.

The bank has been rapidly growing its footprint across the country with a network of 137 branches and service points. Now connected to the LankaPay Common ATM Switch, all account holders can access over 3,500 ATMs island-wide and perform zero cost cash withdrawals and balance inquiries via connected banks.

The bank is committed to improving customer experience through technology and has launched many technologically advanced products in the recent past. These include the Supplier Settlement Service, Lanka Money Transfer and Vardhana Virtual Wallet – the latest addition to the electronic banking services provided by DFCC. The bank also provides internet and mobile banking services.

With these and other initiatives planned for the near future, DFCC is well positioned to advance financial inclusion in the country.