ComBank offers Credit Card holders auto bill settlement with leading utilities

• Hassle-free, automatic monthly settlement of bills of Dialog, CEB, Mobitel and Water Board 
• Digital registration for bill settlement service via ComBank website

Automated utility bill payment with no intervention by the customer has brought about a new dimension in convenience for ComBank credit card holders by offering them an option to automatically settle their monthly bills to the country’s most-widely used utilities. 

The latest addition to this convenient, hassle-free bill payment facility is the settlement of Mobitel and Water Board bills.

With travel restrictions and safety concerns due to the pandemic, ComBank credit card holders need not go outside to settle their monthly utility bills. The Bank has announced that its credit card holders can now enrol to Dialog, Ceylon Electricity Board (CEB), Mobitel and the National Water Supply and Drainage Board (NWSDB) to settle bills automatically every month via a designated Credit Card.

Further, registration for Automatic Bill Settlement has been simplified, with credit card users being given the option enter their credit card details via the Bank’s website, accept terms and conditions and register, eliminating the need to visit the bank.

“This is the perfect solution for the times we are in, because once a customer registers for the service and links his or her utility accounts to the system, each month’s bill will be paid on time, with no further action required from the customer,” Commercial Bank Deputy General Manager – Marketing Hasrath Munasinghe said. “It is a highly secure and precise form of automated digital payment and we will continue to add more utilities, insurance and mobile bill payment in the future.”

Commercial Bank customers can register their Visa, Mastercard, or UnionPay credit cards for the ‘Auto Bill Pay’ facility. It enables them to easily manage all their utility payments through a single Commercial Bank Credit Card at any given time, and helps them to adopt digital payment habits. After successful registration for the service, each utility or any other entity will present the customer’s monthly bill amount to the bank and bank will authorise the payment on behalf of credit card holder and send the receipt of payment to the customer via e-mail or SMS.

Besides ensuring that bills are settled on time without any involvement from the customer, the Auto Bill Pay facility prevents accumulation of arrears due to unpaid bills, saves customers from delinquency fees and prevents disconnection of utility services due to delayed payments. 

Furthermore, customers can earn Max Loyalty Rewards points that can be redeemed later on at many reputed merchant outlets island-wide.

Apart from this unique facility, ComBank credit card holders get many other benefits, including Year-round promotions offering attractive discounts covering a wide variety of products and services. 

Commercial Bank was the first bank to offer loyalty rewards for both credit and debit Card holders under its Max Loyalty Rewards Points scheme. 

The Bank was also a pioneer in extending promotional discount offers which were traditionally only offered for credit cards to its debit cards. 

Commercial Bank cards are the fastest growing cards in Sri Lanka and enjoy market leadership in credit and debit card cumulative point-of-sale usage. The Bank offers a variety of credit cards in the Silver, Gold and Platinum tiers of Visa, Mastercard and UnionPay, as well as Visa Signature, World Mastercard, Visa Infinite, UnionPay Asia Prestige Platinum and UnionPay Asia Prestige Diamond Cards in the premium segment. The cards are equipped with ‘Tap ‘n Go’ NFC technology and are backed by a strong NFC Point-of-Sale (POS) network.

Sri Lanka’s first wholly carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 10 years consecutively, Commercial Bank operates a network of 268 branches and 932 automated machines in Sri Lanka. 

The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; Myanmar, where it has a Microfinance company in Nay Pyi Taw; and the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake.