CDB’s technology-enabled Kurunegala branch to redefine service levels

Tuesday, 29 June 2021 01:55 - - {{hitsCtrl.values.hits}}

Architectural illustration of the proposed Kurunegala Branch

Aligned with the company’s 25th anniversary celebrations, Citizens Development Business Finance PLC (CDB) began its next chapter of service excellence in Kurunegala with the groundbreaking ceremony of its newest state-of-the-art branch.

Located in the heart of Kurunegala city, the branch is an integral facet of CDB’s all-encompassing objective to embrace a sustainability-embedded business strategy that intertwines a digitally-driven eco-system reflective of emerging business requirements.

The tech-enabled Kurunegala branch therefore, once complete in 18 months, will not simply push the bar upwards in experiential service levels, but will also incorporate digital enablers including a customised digital transaction area. The branch will redefine and reshape the way financial transactions are performed augmented by the full expanse of CDB’s wide portfolio of products and services. Another significant feature is the state-of-the-art training and development facilities within the branch, which will also be used by regional branches to fulfil CDB’s training plans in its continued quest to build an extraordinary team.

Attending the groundbreaking ceremony were CDB Chairman, Managing Director and CEO, Board of Directors, managers and team members of the Kurunegala branch.