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The Bank of Ceylon’s (BOC) Wilgamuwa branch in the Central Province was relocated recently to add convenience together with novel digital banking technology to customers in the area.
BOC Wilgamuwa branch was ceremoniously opened at Hettipola, Wilgamuwa. BOC Chairman Kanchana Ratwatte graced the ceremony as the Chief Guest and General Manager D.P.K. Gunasekara was the Guest of Honour for the event. The bank’s Senior DGM: Human Resources K.E.D. Sumanasiri, DGM: Sales and Channel Management Priyal Silva, AGM: Central Province S.W.M.S. Wijesinghe, Operations Managers and all other province staff were also present on the occasion.
BOC Wilgamuwa Branch Manager together with staff members officiated the event while well-wishers of the branch attended as well.
BOC Wilgamuwa branch will offer a wide array of banking services to its customers such as local or foreign currency savings accounts, current accounts, Fixed Deposit accounts, children’s and senior citizen’s savings accounts and saving plans, housing and personal loans; special loan schemes such as the Divi Udana loan scheme that comprises of 22 loan schemes for SME and Micro-entrepreneurs, beginning with the lowest rate of 4% (granted for agriculture, tourism, exports, tea, apparel, IT, logistics and spices cultivation), education loans and leasing and pawning facilities.
Customers can also avail themselves to debit or credit cards, micro and SME financing facilities and international money transfer/remittances services. The Wilgamuwa branch is connected to the rest of the 646 branches through a centralised network, thus allowing customers to transact within real-time with any of the branches spread across the country.
The 24-hour self-serving ATM/CDM at the branch gives customers the freedom to transact at their convenience anytime of the day. The bank invites all residents of the area to experience superior banking services at this branch.
With the introduction of the digital aspects of banking to every nook and corner of the country, BOC has strategically spread its technology to all its branches. Customers of BOC are digitally empowered to transact anytime of the day with its interconnected 24x7 operative ATM/CDM and CRM network which consists of over 1,200 customer service points spread across the country.
Along with the bank’s traditional brick-and-mortar operation centre, BOC has extended its reach so that customers could transact anytime, from anywhere via Smart online banking and B-APP mobile banking to conduct daily banking transactions with convenience.
Apart from these banking channels to conduct regular transactions, BOC’s mobile applications such as SmartPay and SmartPassbook have convinced customers to carry out transactions confidently through digital channels. Built as a customer initiated SmartPay-payment method, customers can enjoy the convenience of cardless and cashless payments for their day to day necessities.
It will be an ideal choice for the modern customer who seeks convenience, simplicity and speed as key factors in their payment experience. SmartPassbook has become popular for its simplicity to get instant updates and check account balances immediately without having to log-in through a password. With value-added convenient banking, customers of the bank are empowered to manage their life more meaningfully by saving time and money.