AIA Insurance payments now easier than ever before

Wednesday, 9 October 2019 00:00 - - {{hitsCtrl.values.hits}}

The DirectPay team and AIA team

Paying AIA Insurance premiums is now faster and easier than ever before. AIA’s latest digital payment collection solution lets customers pay for their new policy, set up recurring payment plans or Standing Orders, pay for policy revivals or get back their balance premiums, all through an online link shared by their Wealth Planner.

AIA has tied up with DirectPay to allow them to make their premium payments or set up a Standing Order using their Debit or Credit Card, from the comfort of their own home or office, simply by accessing a link shared by their Wealth Planner. So now, customers don’t have to take time off their busy schedule to make payments or travel in traffic to set up a Standing Order.

AIA Deputy CEO and Chief Agency Officer Upul Wijesinghe commented, “At AIA we respect our customer’s time and understand that their convenience is important. We prioritise making it easy and fast for the customer to deal with AIA at every touchpoint. This direct payment solution is specially designed to enable a swift, simple and safe premium payment method.”

He added, “Paying premiums on time is important to ensure that customers are always financially secure and protected. This new payment solution makes it seamless and convenient by automatically taking care of timely payments. It also makes it easier for our Wealth Planners to offer our customer’s faster and better service by processing their payments in less than five minutes! This is therefore a revolutionary solution that is safe and reliable, as part of AIA’s overall digitisation plan focused on speed and convenience, for our Wealth Planners and specially our customers.”

AIA’s direct payment solution is powered by DirectPay, an authorised mobile payment platform by the Central Bank of Sri Lanka which provides real-time, secure and convenient insurance premium payment solutions. Customers can call AIA on 0112 310310 or reach out to their AIA Wealth Planner to find out more.