WNS recognised for business excellence by Sri Lanka Standards Institution
Tuesday, 30 July 2013 00:00
WNS Global Services Lanka (Pvt) Ltd., the largest pure play third-party Business Process Management (BPM) services provider in Sri Lanka, was recently recognised for business excellence by the Sri Lanka Standards Institution (SLSI), at the National Quality Awards. This highly prestigious accolade is bestowed upon organisations which have earned high scores according to the Malcom Balridge assessment criteria; the benchmark used to assess the performance excellence of high performing companies. WNS Sri Lanka was awarded Merit Certification in the Service Large category.
The award is a felicitation of organisations in pursuit of excellence, in accordance with international quality standards and industry best practices in the areas of information security, business continuity planning and quality management systems. Established in 2004, WNS, pioneered BPM services in Sri Lanka, has led the ITES industry and has been honoured locally and internationally by prestigious institutions such as CIMA UK, ACCA UK, the National Outsourcing Association UK (NOA) and the National Chamber of Exports (NCE) Sri Lanka, in the past.
“We are glad to receive the National Quality Award in the Service Large category,” said WNS Group CEO Keshav R. Murugesh.
“We are proud of our team in Sri Lanka consisting of over 500 professionals, providing back office solutions to global clients in the travel and leisure, banking and finance, legal, finance and accounting, public sector and insurance industries,” he added.
Commenting on WNS’s achievement, CEO – Sri Lanka Dushan Soza said: “Competing with some of the largest companies in the country and securing this award from a renowned forum such as the Sri Lanka Standards Institution is testament to our best-in-class systems, designed to cater to the highest standards of excellence required by our national and international clientele. We as a team are delighted to win yet another accolade.”