Reigning ‘Brand of the Year’ Singer has built its success on the strength of its relationships with Sri Lankan consumers and is continually exploring ways of improving the lives of its customers, giving them an unbeatable array of products and services at a conveniently close location.
It has now leveraged the reach of this unrivalled retail network through its Sanoda Express Pay service, which allows customers to make a wide range of bill payments, including credit card, mobile phone, insurance, and utility bills, at any one of its more than 370 retail outlets.
Customers can now walk into a Singer Plus, Singer Mega, Sisil World, or Singer Homes retail outlet anywhere in the country and make their bill payment quickly and conveniently. They can rely on the same superior standard of customer care and service that has won Singer its reputation for trusted excellence. Due to the fact that Singer’s retail outlets stay open late, customers can make their bill payments without having to worry about their bank or service provider’s operating hours. More than 170,000 customers used the Sanoda Express Pay service in August alone, a testament to its overwhelming success, popularity, and usefulness.
Singer’s commitment to building customer relationships is mirrored in the partnerships it has developed with the companies and institutions involved in the Sanoda Express Pay service. Many of Sri Lanka’s leading companies have signed up with Singer to give their customers an added dimension of professionalism and convenience.
These partners include financial services companies such as HSBC, Singer Finance, American Express, Union Assurance and Western Union, national utilities companies such as the Ceylon Electricity Board, National Water Supplies and Drainage Board, and telecommunications and media companies such as Mobitel, Sri Lanka Telecom, Lanka Bell, Etisalat, Dialog TV and Airtel. The Sanoda Express Pay counter gives customers the flexibility to pay their credit card bills, leasing installments, utility bills, and post-paid mobile phone payments, re-loads, as well as receive their Western Union money transfers.
These corporate partners are only one part of Singer’s association with some of the world’s best brands.
From Samsung to Hitachi to Sisil to Singer’s very own trusted products, the Company markets and distributes products that live up to its standards of quality. Indeed, through over 370 retail outlets that span the island.
Singer gives its customers the convenience, innovation, and service that they deserve. Singer also supports its products through the most wide-ranging service network in the country, which includes seven regional service centres and over 100 franchise service agents.
Whether through its world-class portfolio of brands or its novel Sanoda Express Pay counters, Singer strives to make life easier, more convenient, and more enjoyable for its valued customers. As Singer continues to expand its superior retail network, customers are in store for an even more convenient bill payment experience.