National Business Excellence Summit on 21-22 March

Thursday, 6 March 2014 00:00 -     - {{hitsCtrl.values.hits}}

The National Chamber of Commerce is pleased to announce the 1st National Business Excellence Summit 2014 which will take place on 21 and 22 March at the BMICH. The Chamber has been actively promoting business excellence among Sri Lanka corporates with a view to guiding them towards overall business excellence. The role of Excellence Frameworks and Awards are well known particularly in Japan, USA and Europe, where they have been used to strengthen the local corporates to successfully compete in the global market. It is now well established that an organisation with overall excellence, that is; where its leadership is strong and evident, its corporate governance is transparent and professional, its care and development of employees is high, its business capacity is growing, it manages performance well, spends adequately on research and encourages innovation and market development with consistent customer satisfaction, cares for the environment and the people, and produces above average financial results consistently, is therefore more trusted, more sought after, and its products and services are considered more reliable. It is with this in view that the National Chamber initiated its National Business Excellence Awards in 2004. Over the past 10 years the interest in applying for the award has grown by leaps and bounds. Many corporates have stated that the guidance given in the award framework has been very useful for them, and that applying for the award has given them an opportunity to refine their processes even further. Last year the Excellence framework was further refined with the input from the panel of judges and gradually the aim is to reach a level not second to the best known excellence frameworks in the world.  The National Chamber believes that the time has come to showcase the past winners and thus has organised the National Business Excellence Summit. The summit will be on two days with two concurrent streams on the first day on the themes ‘Business Excellence’ and ‘Quality and Productivity Excellence’. The Business Excellence stream will showcase the Gold, Silver and Bronze winners of 2013, the Gold and Silver winners of 2012, the Gold winners of 2011 and 2010 and the first ever Gold winner of 2004. Accordingly the presentations would be as follows: The journey of excellence to achieve the NBEA Gold 2013: Christopher Joshua, Managing Director – Access Engineering PLC
  • The journey of excellence to achieve the NBEA Silver 2013: Dr. Priyath B Wickrema, Chairman – Sri Lanka Ports Authority  
  • The journey of excellence to achieve the NBEA Bronze 2013: Keith Modder, COO – Virtusa Ltd.
  • The journey of excellence to achieve the NBEA Gold 2012: A representative – Sri Lanka Telecom
  • The journey of excellence to achieve the NBEA Silver 2012: Tilak Gunawardane, Vice President – Aitken Spence Hotel Holdings PLC
  • The journey of excellence to achieve the NBEA Gold 2011: A representative -Diesel & Motor Engineering PLC
  • The journey of excellence to achieve the NBEA Gold 2010: Nandika Buddipala, Chief Finance Officer – Commercial Bank of Ceylon PLC
  • The journey of excellence to achieve the NBEA Gold 2004: A representative – Dialog Telekom PLC
The Quality and Productivity Excellence stream will have the following presentations presenting the implementation of one or other technique of quality and productivity improvement and achieving successful results:
  • Excellence in Quality and Customer Care Engaging All Staff in Quality Month Activities: Hasanthi de Saram Karandapitiya, Head of HR – Asiri Surgical Hospital PLC
  • Productivity Excellence Through Lean Management: Jehan Jayasuriya, Finance Controller – MAS Holdings
  • Service Quality Excellence Through the ‘Api United’ Initiative: Buddhika Sinhalage, General Manager (After Sales) – United Motors PLC
  • Service Excellence Through 5S: Kapila Chandrasena, CEO – Mobitel Ltd.
  • Excellence Through Productivity Improvement in Fields and Factory: Dr. Dan Seevaratnam, CEO – Watawala Plantation PLC
  • Productivity and Quality in Ship Building: Mangala P.B. Yapa, CEO – Colombo Dockyard PLC
  • Successful Implementation of Total Productive Maintenance (TPM): Chandima Samarasinghe, Factory Manager – Ceylon Biscuits Ltd.
The opening ceremony of the Summit will have a special presentation by the well-known exponent of business excellence Hilmy Cader, the CEO of MTI Consulting, Bahrain. The second day is dedicated to ‘Team Excellence,’ where quality circles, continuous improvement teams and other teams will present their successful case studies. In a move to encourage quality and productivity consciousness among school children there will be a debate, quiz program and Quality Circle presentations by schools. The second day events on ‘Team Excellence’ will compete for awards and so would be entries of kaizen, slogans, and posters submitted by companies. The closing ceremony will have the award distribution as well. Further information on registering as a delegate or applying to submit a team for presentation is available on the National Chamber website  or you may contact Buddika – 0714842863 Indrani/Thushari on 0114741788 or by email: