ComBank adds more options to ComBank Q+ Payment App’s ‘In-App Bill Payments’ feature

• Instant settlement of credit card outstanding and pre-paid card top-ups enabled for users of popular mobile payment app

Commercial Bank of Ceylon customers can now settle their credit card outstanding and top-up their pre-paid cards instantly and conveniently via the ComBank Q+ Payment App, the bank’s card-based payment app.

ComBank credit card and prepaid card payment options have been included in the ‘Bill payment’ menu of the ComBank Q+ Payment App. Any Commercial Bank issued Visa, Mastercard or UnionPay Credit Cards can be settled using the app, free of charge, the bank said.

Customers have to enter their 16-digit card number to make the payments. Once paid they can add the transaction to their ‘Favourites’ section, so that they will not have to type the card number again in the future.

The card number is validated online real-time, eliminating room for any errors. Instant credit is provided to the customer’s credit card or pre-paid card and hence the card can be used for purchases soon after making the payment through the ComBank Q+ Payment App.

The ComBank Q+ Payment App is a secured platform to make regular payments and is approved by Central Bank of Sri Lanka. The app has been certified with Mastercard, Visa and UnionPay card schemes for QR payment transactions, ensuring security and data protection. Card numbers are stored in conformity with Payment Card Industry Data Security Standards (PCIDSS).

With this latest addition, ComBank credit cards can be settled through multiple customer touch points, such as paying at any Commercial Bank Branch, through CRMs and CDMs, through ATMs, through the web using cards, through the web using QR codes, using QR codes printed in statements, through LankaPay as an interbank transfer or through Commercial Bank’s digital banking app Flash.

Already, the ComBank Q+ Payment App enables users to make payments in six categories such as data reloads, pre-paid and post-paid mobiles, fixed telephone lines, utilities, water and electricity (CEB and LECO) and pay TV bills. The facility will be further enhanced with the inclusion of more beneficiary companies such as educational institutes and insurance companies, the bank said.

To pay through the ComBank Q+ Payment App, users simply have to click on the ‘Bill Payment’ option on the app, select the preferred billing category or organisation and insert the requested details. After confirming the transaction through the app PIN, their selected card will be debited. Since a Personal Identification Number (PIN) is required to make bill payments, it is a secure process, the bank said. 

The app offers real-time updates on online payments and is easy to navigate, owing to its user-friendly interface. It also offers bill number validation for most billing companies. Benefits to ComBank Q+ Payment App users include the convenience of instant registration, hassle-free bill payment options, and other payment options such as the ability to make payments by scanning QR codes for purchases of goods and services at any LANKAQR enabled merchants. 

ComBank Q+ Payment App is a robust, state-of-the-art mobile app operable on both Android and iOS devices. It was the first Quick Response (QR) based payment app to be launched on the LANKAQR platform and was designed as a hassle-free payment alternative for cardholders and vendors. Customers can use their ComBank MasterCard, Visa Credit, Debit, or Pre-paid Cards to register.