DHL Express announces 2018 rate adjustments

DHL Express, the world’s leading international express services provider, has announced its annual general average price increase, effective 1 January 2018. In Sri Lanka, the average price increase will be 4.9%.

“The DHL Express customer promise is that we will provide the very highest levels of service quality for their international time definite shipments and their business,” said DHL Express CEO Ken Allen. 

“Over the last year, we have added new hubs with automated sorting capabilities to our international network and further strengthened our security measures in order to meet the requirements of our customers, partners and transport authorities. We have announced further investments in modernising our aviation fleet, introducing more green vehicles for inner city delivery and enhancing our ground infrastructure around the world. We have also deployed new solutions – such as On Demand Delivery and Parcel Lockers – to make the delivery process even more convenient for retailers and their customers in the dynamically growing e-commerce segment,” he said.

“Our annual price increase ensures that we can make the investments needed to meet our customers’ expectations and to continue to make them successful over the long-term,” added Allen.

DHL Express adjusts its prices annually, taking into account inflation, currency dynamics and other rising costs, such as expenses related to compliance with enhanced security regulations, in each of the more than 220 countries and territories that it serves. Price adjustments will vary from country to country, depending on local conditions, and will apply to all customers where contracts allow. For more information, visit www.dhl.com.