Business etiquette: Why it is important

Business and social etiquette is a collection of unwritten rules that apply to socialising, professional business relationships. In the professional world of business, good business etiquette means that you conduct yourself professionally and exercise proper manners when engaging with others in your profession. It creates a professional, mutually respectful atmosphere and improves communication, which helps individuals to fit in comfortably to high society settings and gives confidence, that translates into better customer relationships as well. 

Be it a three, five or seven course meal at a dining table each piece of cutlery is specifically laid to be used for a specific course. Table manners can often set you back even without you knowing it. Dressing appropriately for different occasions, being stylish vs letting your choice of clothes or even the way you match colours put them on matters. Your class is not about how expensive your wardrobe is, rather more about how well you understand to select clothes that complement your style and the occasion, this can set you apart. 

The Management Club in its effort to drive professionalism for managers in Sri Lanka is rolling out this workshop on Business and Social Etiquette in partnership with Ebenezer Double Edged Solutions Ltd. This workshop can help every manager polish up their professional outlook and will especially help people entering the business world to understand the dos and don’ts in professional business conduct right from the start. 

Good business etiquette is a valuable skill-set that will make you stand out from others, 

enhance your chances at success and help you to fit in to any social gathering. It is important to note that if you lack good business, social and dress etiquette you may actually not realise it, but others around you will.