SLT e-Bill

I subscribed to Sri Lanka Telecom e-Bill expecting to receive an itemised telephone bill similar to the e-Bill that I receive from the telecommunication provider in respect of my mobile, which gives a complete breakdown of duration of calls and the respective call charges. 

I am of the opinion that by providing a detailed bill (as the printing of the hard copy and posting of same is being discontinued), it will be another value added service for SLT customers.

More subscribers will request for their bills to be sent via email if call detailed statements can be provided by Sri Lanka Telecom.

Hope SLT will consider the above suggestion to give the breakdown, that is, at least to give the cumulative cost for SLT to SLT, SLT to other landlines, SLT to mobile networks, so that the customers can monitor their call charges.

Mohamed Zahran

Colombo 3