Nations Trust Bank collaborates with hSenid to streamline their HR platform

Nations Trust Bank Plc, ranked by Business Today Magazine as being amongst the top 30 business establishments in Sri Lanka, is the benchmark for customer convenience, ably providing a host of financial products and services to a wide range of customers. Nations Trust is also the bank behind Sri Lanka’s first digital bank, FriMi. 

With 93 branches across the country, boasting an ATM network covering 138 locations plus more than 3,500 ATMs on the Lanka Pay Network, Nations Trust Bank is the issuer and sole acquirer for American Express® Cards in Sri Lanka.

Being at the forefront of the banking industry, Nations Trust Bank has already pursued the digital route to further enhance their customer and employee experience. As one of the leading banks in Sri Lanka, their choice to move ahead in a partnership with hSenid was to further improve their automated HR process. Their rapid growth and expansion of operations within a short time meant an increase in the number of employees, that brought in the requirement of a HRIS upgrade to help keep up with the pace. 

PeoplesHR, powered by hSenid Business Solutions, the first cloud HR solution in Sri Lanka, became the right choice to fulfil the unique requirements identified by Nations Trust Bank. 

Launched in 2012, PeoplesHR by hSenid Business Solutions became the first ever cloud HRIS solutions provider in Sri Lanka. Built on experience and expertise gathered through the years, by serving a plethora of organisations around the globe, the cloud solution encapsulates the best of HR practices on one platform. 

hSenid Business Solutions CEO Sampath Jayasundara said: “With the dynamic changes taking place in terms of the business environment and technology, Nations Trust Bank’s requirements grew and the need arose to be at the forefront amongst others in the market. The upgrade to PeoplesHR was then introduced and implemented successfully. This further strengthens the ability of the system which would increase the productivity, efficiency and accuracy within the bank.”

Nations Trust Bank now enjoys many benefits after the upgrade. Processes are centralised, streamlined and reports are standardised. Nations Trust Bank EVP - Human Resources Ramanika Unamboowe said: “Whoever was assigned to handle our project gave their 100%. The hSenid team and our internal IT and HR teams blended well to get the work done, which was really good. It has all the functionalities and processes in place. The mobile application has been very useful in our operations and we have been able to give a new experience to our employees.”

hSenid Business Solutions is a premier Human Resources Information Systems solutions provider, specialising in holistic human resource applications both on premise and cloud-based, HR services outsourcing and software development. hSenid is growing at a very rapid pace and is now operating from Sri Lanka, Australia, Singapore, India and Africa. Since its inception in 1997, hSenid has acquired over 1,000 clients globally, across 18 industries from more than 30 countries.