Huawei, innovative smartphone manufacturer, recently unveiled its all-new introduction to the array of Huawei Y series smartphones, the Huawei Y7P. An instant success, Huawei Y7P has been recognised by professionals as being an innovative, aesthetically pleasing and high performance device that is more than suitable for all your daily smartphone needs.
Huawei takes it one step further to being an excellent companion to its users by offering a superior service for all Huawei Y7P smartphones at nationwide Huawei Service Centres.
Huawei has intelligently provided support to its consumers through its highly trained staff at its six customer service centres, respectively located in Bambalapitiya, Maharagama, Kandy, Anuradhapura, Galle and Jaffna.
The Huawei Service Centre strives to offer the best and most competent assistance to Huawei consumers in Sri Lanka by providing the latest tools, technologies, smart devices and other superior services through its well-trained, supportive and experienced technicians to deliver unsurpassed service.
Huawei Devices Country Head Peter Liu commented: “As we recently introduced our new addition to the family of the Y series, Huawei Y7P, we have resolved to offer the best and most superior service to all its users.
“As Huawei Service Centres offer a large spectrum of technological services for all Huawei smartphones, we recommend that all Huawei Y7P consumers visit these expediently situated service centres that we have positioned for you to enjoy the most seamless and enhanced services such as a specified counter and agent for Huawei Y7P devices and newly implemented policies including ‘same-day courier collections’ and ‘same-day repair and return’.”
Huawei Y7P customers can now enjoy same-day courier collections from collection points. Initially, courier services through Huawei had been arranged to be delivered the day following which it had been handed over. However, new Huawei Y7P consumers can hand over their courier package prior by 3 p.m. to be retrieved at collection points within the day.
Moreover, a special agent has been appointed at the Authorised Service Centres to support Huawei Y7P consumers in HMS Device Repair Management. This further allows consumers to approach the agent with any queries they have with regard to the newly introduced Huawei Mobile Services and be instructed clearly for a seamless and easy user experience.
Coming with a minimum three-day delivery through courier to all authorised collection points, Huawei Y7P customers are also benefitted with the ‘same-day repair and return’ policy that allows them to repair their all-new Y7P device conveniently and swiftly.
In addition, the authorised Huawei Service Centres consist of a separate counter to handle the Huawei Y7P device for walk-in customers, complete with a special agent. This paves the way for customers to walk directly to the counter and for the well-experienced and trained agent to attend to the Y7P device immediately, causing lesser hassle and guaranteeing superior service.
Featuring three intelligent rear cameras, a 48MP main camera, an 8MP Ultra Wide Angle camera and a 2MP depth camera, Huawei Y7P detects and captures all the fine details, maintaining superior clarity and allows users to see ‘further, wider and clearer’. Additionally, it is integrated with an AI intelligent scene recognition technology that can automatically identify over 500 scenes and 21 categories in real-time.
Furthermore, it features a 6.39” delicate Punch FullView Display, making sure that its users are delivered with an excellent and immersive digital experience. Huawei’s innovative blind hole technology effectively covers the front camera beneath the screen, which achieves a smaller aperture and preserves screen integrity, so that it provides an optimal user experience with minimal disruption.
The users of Huawei Y7P can now visit one of the six conveniently located Huawei Service Centres to experience a superior service in restoration, repair and also installation of new technologies. Furthermore, support services are available for Out of Warranty products with applicable charges of labour and spare part additions.