Dialog first to launch voice over Wi-Fi calling in Sri Lanka

Dialog Axiata PLC, Sri Lanka’s premier connectivity provider, launched the voice over Wi-Fi (VoWi-Fi or Wi-Fi calling) service that will enable users to make calls using a Wi-Fi network. 

The first to launch the technology in Sri Lanka, Dialog will enable subscribers with VoWi-Fi supported handsets to connect to a Wi-Fi network and make or receive calls from mobile numbers and landlines at standard local call rates. 

The VoWi-Fi service does not require any third-party app to be installed, and the recipient of the call will receive it as a standard incoming call, unlike Over-the-Top (OTT) apps (WhatsApp, Viber, Skype and IMO) where the recipient is required to have the same app installed and needs to be connected to the internet.

All customers with a VoWi-Fi/Wi-Fi calling enabled smartphones can now take advantage of the technology. Currently, the Huawei P20 Pro, P20, P20 Lite, Nova 3 and Nova 3i support the technology, whilst the service will be extended to other VoWi-Fi supported handsets, including Apple and Samsung in the near future. 

Customers can activate the VoWiFi service on their mobile by dialling #107#. 

Dialog Axiata Group Chief Technology Officer Pradeep De Almeida said: “Dialog is committed to delivering the latest in technology and connectivity to all Sri Lankans, and VoWi-Fi is another key step in offering next generation solutions to our customers. We started this journey by enhancing the infrastructure in our network and migrating to a new state-of-the-art core network. For our customers, this means a better experience through greater agility and flexibility.”