Prashantha Robertson to speak at Global Customer Experience Summit in London

Sri Lanka Telecom Deputy Chief Customer Officer Prashantha Robertson has been invited to speak at the prestigious Customer Experience Management in Telecoms Summit at Novotel London West from 29-31 January.

Prashantha, a well-known marketer, has been in several blue chip companies in Sri Lanka during a career spanning over 25 years.

Sri Lanka Telecom Deputy Chief Customer Officer Prashantha Robertson

Prashantha is among the 30-plus internationally renowned telecoms experts who will be addressing a 500-strong audience, most of whom are from Europe and North America in this standout summit. 

Prashantha Robertson is the only speaker from a Telco in this region.

The summit will see speakers covering all customer touch-points, from advertising, to retail, to contact centres, to digital through presentations, roundtable discussions, workshops and networking opportunities. This predominantly Telco dominated summit has been recognised industry-wide as the most important event which highlights the importance of customer experience.

Prashantha is the son of late Deshamanya Alec Robertson, a well-known Buddhist scholar, and was educated at Royal College Colombo. 

Prashantha is a Chartered Marketer with qualifications from the Chartered Institute of Marketing (UK).