Mobitel revamps state-of-the-art customer care centre in new location at Anuradhapura

The cutting of the newly renovated Anuradhapura Customer Care Centre by Sri Lanka Telecom and Mobitel Chairman P.G. Kumarasinghe Sirisena and the Anuradhapura Municipal Council Mayor H.P. Somadasa. Also present were Mobitel Senior General Manager, Sales and Channel Development Chandika Vitharana, Sri Lanka Telecom Chief Operating Officer Priyathna Ferdinandez and Sri Lanka Telecom Chief Executive Officer K.A. Kiththi Perera

The newly revamped state-of-the-art customer care centre in Anuradhapura

The newly relocated Mobitel’s Anuradhapura branch was reopened recently with fanfare recently at 36, Maithreepala Senayake Mawatha to provide a seamless service to customers in the area. The Mobitel customer care centres are spread across WTC, Liberty Plaza, Duplication Road, Kurunegala, Anuradhapura, Jaffna, Batticaloa, Ratnapura and Matara. 

The Anuradhapura branch offers the same ambience and services as the Mobitel Head Office for a superior customer experience. The centre showcases the latest technologies pioneered by Mobitel, with areas for customers to engage with its Internet of Things (IoT) devices for smart living, wide array of smartphones, and a gaming area as well. By relocating such a hi-tech branch in the area, Mobitel is keen to attract people from surrounding rural areas to walk in and experience how its pioneering solutions can enhance their experience and benefit their lives. As the national mobile service provider, Mobitel is contributing towards the nation’s development by developing the ICT landscape through its service offerings and technology by bridging the digital divide.