HNB clarifies

HNB PLC yesterday clarified what it described as “misleading information” which appeared in the Daily FT of 22 January titled ‘Court orders seizure of select cash machines of HNB’.   

HNB said: “Pursuant to the seizing orders issued by the Colombo Magistrate Court, one bulk cash deposit machine kept at Kotahena Branch was sealed on 18 January 2018. Subsequent to the submissions made by the lawyers of HNB, the court ordered the plaintiff not to proceed with the rest of the seizing orders.”   

“The bank wishes to state emphatically that the dispute is due to a disgruntled local supplier/vendor of bill payment kiosk machines who was commissioned to supply several of such machines, which the bank later found to be defective. The bank has continued to purchase machines from other vendors supplying international brands with additional functionalities, to facilitate a satisfactory customer service,” HNB said in its statement. 

HNB operates around 595 ATMs across the country, most of which are used by HNB as well as other banks’ customers, HNB added.