Pan Asia Bank enhances customer convenience with addition of Mobile Banking Unit

Pan Asia Mobile Banking Unit 

Fulfilling the timely need of customers to be able to access cash and other essential banking services without having to visit a bank branch, Pan Asia Bank recently added a well-equipped Mobile Banking Unit to strengthen its mobile banking efforts. This is yet another customer-centric initiative launched by Pan Asia Bank to support its customer base by offering a range of banking services at customers’ doorsteps. 

Commenting on the initiative, Pan Asia Bank Director/CEO Nimal Tillekeratne said, “Staff at Pan Asia Bank is working round the clock to facilitate services for our valued customers, to ensure they can conduct all their banking needs smoothly. We are pleased to strengthen our mobile banking capabilities with this unit to ensure customers can access our services with ease at their doorsteps. Also, during the recent COVID-19 pandemic we witnessed how useful such facilities can be and this is why we wanted to enhance our capability to offer most frequently used banking service through the Mobile Banking Units, which are like mini bank branches and as safe as transacting at one of our branches. These units will be staffed by Pan Asia Bank’s warm and friendly staff who will guide customers. We encourage customers to access these mobile banking units to enjoy convenience and greater safety.”

The latest Mobile Banking Unit consists of an ATM machine (which can also be accessed by non-customers) and offers other services such as opening of savings accounts; LKR cash deposits to existing customer current/savings accounts; cash withdrawals from accounts; withdrawal of Western Union money transfer proceeds, cheque deposits to current accounts; Acceptance of cash/cheques for settlement of lease rentals/credit card or utility bill payments; collection of loan applications. 

By providing a wide range of services via the Mobile Banking Unit, Pan Asia Bank ensures customers always have access to their cash and can securely conduct their transactions without having to travel and visit their branches amid social distancing guidelines.

All the official health precautions against COVID-19 are being taken by the staff such as wearing masks, gloves, sanitising and frequent disinfection. The safety and wellbeing of customers is the foremost priority for the bank and all its activities will be conducted in compliance with guidelines issued by the Government and the health authorities.