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DFCC Bank introduces interactive e-statement for credit cards


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DFCC Bank recently launched an Interactive Credit Card e-statement which allows cardholders to clearly view their monthly spend with ease.  

The Interactive Credit Card e-statement offers category-wise tracking of spending through graphical illustrations, which makes it simple for cardholders to quickly assess percentage of spend across various categories such as travel, fuel, dining out and so on. 

The e-statement also offers cardholders the option to submit requests to convert transactions into flexi plans and offers a tab to dispute transactions with a click. Other options in the e-statement allow cardholders to print in paper statement format, view current card promotions, access quick links to tariff, view card balance transfer, loan on card, flexi plans and CashBack reward summary. 

Furthermore, the user-friendly e-Statement empowers cardholders to keep up to-date with their card spend to manage finances better and to optimise benefits available on the card.  

Commenting on this initiative, DFCC Bank CEO Lakshman Silva says: “DFCC Bank is constantly seeking ways to add more value to customer experience and the Interactive Credit Card e-Statement was conceptualised in response to customer requests for greater transparency in their Credit Card statements. The new e-Statement delivers both an overview and a detailed breakdown of how much and on what the cardholders are spending, so that they can rationalise their expenses better. The transparency that our e-statement offers truly strengthens the confidence in using the card more freely, secure in the knowledge that cardholders can seek clarification on any aspect of the card via the Interactive feature on the e-statement. DFCC Bank Credit Cards strive to offer the best value in the market.”

Some of the other features of this e-statement is that it is highly interactive and embeds videos and offers a graphical speedometer illustration of card limit, usage and available balance. Cardholders can view their domestic, international and credit transactions separately. 

Going a step further, the e-statement also empowers cardholders to track their spend based on specific merchants locations, while comparing prior three-month spend and previous month’s spend patterns. The e-statement has an easy password logic and allows the customer to contact the bank via email, making it much like a personal finance assistant for the cardholder.

One of the most popular credit cards in the country, the DFCC card offers cardholders a whole host of benefits such as 1% CashBack on every spend credited to a DFCC Bank account, amazing discounts from leading merchants, access to loan on card, flexi and instalment plans, insurance cover and much more to enjoy a truly value-added experience. A dedicated 24/7 Call Centre is accessible for customers to have their queries attended to. 


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