CDB signs MoU with Dept. for Registration of Persons to enable digital customer verification

From left: CDB Senior Manager – Compliance Darshana Amerasinghe, CDB Senior Deputy General Manager – Risk and Compliance Ranjith Gunasinghe, CDB Executive Director – Business Operations Dave De Silva, CDB Executive Director/Deputy CEO/CFO Damith Tennakoon, Commissioner General Viyani Gunathilaka, Additional Commissioner General Sunethra Rajapaksha,  Chief Accountant Dileepa Rathnayaka, Commissioner Admin Lekha Perera, Commissioner R&D and IT Indika Herath and  Commissioner Operations Ridma Bulathsinghala 

Citizens Development Business Finance PLC (CDB) and the Department for Registration of Persons (DRP) recently signed a Memorandum of Understanding (MoU), enabling CDB to digitally verify their customers’ identity through the DRP information portal.

The new system will enable CDB to enhance the customer experience and provide a seamless digital banking service. It will also allow the company to validate that the NIC details submitted by a customer are true and accurate, reducing the risk of frauds. The progressive digital customer verification process will facilitate ID card verification, non-face to face customer on-boarding and document verification for proof of address.

CDB is placing technology at the forefront of its strategic business priority. Cutting-edge solutions such as CDBiTransfer, CDBiDeposit, and CDBiControl exemplifies the company’s digitalisation thrust to enhance customer satisfaction using technology and digital platforms.