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HRM – Human or Humane Resource Management?


Comments / {{hitsCtrl.values.hits}} Views / Monday, 18 August 2014 00:01


To an economist, HR is one of the factors of production. Shareholders and customers expect the most efficient use of all factors of production, so that they get the optimal return for their investment/spend. Which means, every cent spent on HR/HRM should demonstrate a return – if not why undertake such activities? However, businesses must treat staff in a fair and responsible manner – irrespective of economic value added (call it ‘Humane Management’). Getting the two (human and humane) mixed up is a temptation that businesses must resist. The former needs a ‘tough mind’, while the latter needs a ‘soft heart’, with nothing in between!

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