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Do CEOs encourage bad news?       


Comments / {{hitsCtrl.values.hits}} Views / Monday, 21 July 2014 00:01


CEOs, much like politicians, tend to get ‘surrounded’ by ‘yes-men’ who fear delivering bad news.  Given the tendency to ‘shoot’ the messenger of bad news, constructive feedback/ground realities tend to get suppressed and decision making gets ‘politicised’. Smart CEOs build a culture of encouraging open and objective feedback. They go for the ‘ball’ rather than the ‘player›! Assigning a relatively senior manager to play the role of a fulltime critique could be one way to achieve breakthrough. Of course this depends on the CEO’s ‘appetite’ to confront the brutal truth, however bitter it may taste! Bon appétit!

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