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SriLankan Airlines now serving customers through offices across the country


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SriLankan Airlines has made arrangements for all ticketing related matters to be handled from SriLankan Airlines ticket offices and passenger services offices across the country, for the convenience of its valued customers and taking into consideration the current situation in the country. 

SriLankan Airlines wishes to inform valued customers to contact Global Contact Centre which is 24 hours operational by dialling 1979 for all ticketing related queries.

Accordingly, ticketing related matters can be taken care of by SriLankan Airlines offices in Kandy and Galle, and passenger services agency offices in Batticaloa, Gampaha, Hambantota, Jaffna, Kurunegala, Vavuniya and Wennappuwa.

Contact information is as follows:

Kandy 19, Temple Street, Kandy 019 733 3101 (office hours), 0710210808 (24 hours)

Galle 141/1/1, Colombo Road, Kaluwella, Galle 019 733 3106 office hours, 0710210816 (24 hours)

The following numbers can only be reached during office hours from 8:15 a.m. to 4:45 p.m. 

Batticaloa 373, Trinco Road, Batticaloa, 0065 222 9888, 077 376 2274

Gampaha 302, Colombo Road, Gampaha, 033 223 6900, 033 495 0020, 077 592 6772

Hambantota 30, Wilmot Street, Hambantota, 047 222 0527, 047 222 0528, 071 294 0702

Jaffna 272, Stanley Road, Jaffna, 021 222 0404, 077 843 5502, 077 591 6249

Kurunegala 82, Colombo Road, Kurunegala, 037 788 0890, 077 010 2103

Vavuniya 60/8, First Cross Street, Vavuniya, 024 222 4392, 077 706 2607

Wennappuwa 242, Main Street, Wennappuwa, 031 225 4251,077 338 8906


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