DOK Solutions Lanka achieves ISO 9001 & OHSAS 18001

From left: Eranda Perera  – Asst. Manager Operations (DOK), Januka Karunaratne – Head of Quality Assurance (DOK), Gayan Balachandra – Marketing Manager (Bureau Veritas), Shan Nanayakkara – General Manager (Bureau Veritas), Nath Perera – Director,  Pradeep Kannangara – Director and Prabodhanie Wanigasundara – Head of Operations (DOK)  

DOK Solutions Lanka Ltd, one of the leading record management and document archiving companies in Sri Lanka, achieved ISO 9001 Quality Management System Certification and OHSAS 18001 for the management of occupational health and safety in the provision of record management services and its convergence, including the physical and digital archiving of documents. 

DOK Solutions Lanka is the first record management service provider to obtain both ISO and OHSAS certifications together, which is a clear indication of the company’s commitment towards improving the overall quality of service and enhancing stakeholder interest.   

Being a member of the Abans Group, DOK Solutions Lanka commenced its operations in 2010 and is currently providing record management solutions to many leading banks, financial companies, government organisations, NGOs and other corporates. The company operates three modern document warehouses with state-of-the-art technology which is located in three different strategic locations and provides island-wide services with an instant document retrieval facility for its customers. 

The DOK Solutions Lanka digital archiving team offers digital capturing of physical documents of organisations including the pre-scan document preparation process and post-scanning document re-filing into the original positions. Scanned images are uploaded to an in-house server, cloud or any agreed repository after checking and verifying image quality.  

DOK Solutions Lanka has ventured into business process outsourcing as well by handling the non-core operations of its elite customers such as frontline data entry, mail managing services, record room management (onsite within client’s premises), etc. 

The expertise and operational excellence gained by DOK Solutions in the outsourcing of business activities are helping its customers to bring down their operational cost while focusing on core business areas. 

The DOK Solutions team comprises well-trained, friendly and knowledgeable professionals who are experts in the document management field coupled with advance document management databases and systems. Absolute care, safety, speed and precision are the key promises of the DOK team to its valuable customers.  

DOK Solutions Lanka Ltd. Head of Operations Prabodhanie Wanigasundara stated: “We are very proud to obtain these prestigious certificates of ISO 9001 and OHSAS 18001. This will definitely strengthen our competitor position in the market. We believe that these certifications will help us to set high service standards in our operations, differentiate us from other providers in the market and establish DOK Solutions Lanka as a leading professional record management service provider in Sri Lanka.”