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Parkway Patient Assistance Centre works in close partnership with local medical experts


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Parkway Hospitals Singapore, which maintains The Parkway Patient Assistance Centre (PPAC) in Sri Lanka, represents four of Singapore’s leading medical institutions such as the Mount Elizabeth Hospital, Gleneagles Hospital, Mount Elizabeth Novena Hospital, and Parkway East Hospital. PPAC has been engaged in providing a comprehensive gamut of services that could be called the next level of treatment that supports and reinforces the medical expertise available in Sri Lanka. “PPAC works closely with the Sri Lankan medical fraternity in many areas and provides both medical and non-medical services such as travel arrangements, hotels/apartments at special corporate rates, airport transfers, air evacuation and direct admissions to our hospitals,” said Shuvo H., Director of PPAC. On PPAC’s invitation, many Singapore based medical experts have visited Sri Lanka towards presenting joint sessions with their Sri Lankan counterparts, resulting in greater participation and partnership in sharing know-how and expertise, confirmed Shuvo. From obtaining appointments with specialists to providing guidance and counseling on selecting the medical experts best suited for the specific medical condition and ensuring that the patient’s total well-being is taken care of, medically and non-medically, PPAC co-manages the entire process, while providing an outstanding level of service that assures the patient of a wholesome experience at the selected hospital in Singapore. Those who seek post-treatment follow up and enhanced medical services have the opportunity to be co-managed by the local and Singapore medical experts team. “What we provide is actually an extension of the treatment provided by the Sri Lankan doctors while enabling post-treatment follow-up with their respective local doctors. Given the fact that we live in an age of technology and information where everyone has access to latest information on diagnosis and treatment, patients and doctors alike often want to be able to seek newer, better ways of managing a sickness. With the technological advancement made available today, it is possible to achieve the best possible clinical outcome, overtaking the life-threatening stage of an ailment.” Stressing that the local office of PPAC acts as a direct representative office and is not an agent, he reiterated that all services provided by PPAC is on a complimentary basis. While working closely with the local medical experts, PPAC gives priority to the emotional and the physical well being of the patient and his or her immediate care givers. “Sri Lanka is fortunate to have highly skilled medical experts who are committed to ensuring that the best diagnosis services are provided at all times. We at PPAC are honoured to be able to extend our support and co-operation towards that endeavour,” he said in conclusion. For further information, you can log on to www.cpac.sg.

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