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More than half of organisations lack business case for HR initiatives


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  • While a growing number of companies are embracing the need to transform their HR functions, a troubling number remain stalled according to KPMG global survey

While a growing number of companies are embracing the need to transform their HR functions to adapt in a disruptive business environment, a troubling percentage of organisations remain stalled, with more than half (59%) saying they do not even have a basic business case in place for HR initiatives. This is just one of the findings from the 2017 KPMG HR Transformation Survey of nearly 900 executives from 48 countries.

“These findings reveal a clear distinction between the organisations that ‘get it’ and those that don’t,” says Robert Bolton, Partner, Global People and Change Centre of Excellence, KPMG in the UK. “While the leading organisations are proactively driving HR transformation to redefine their workforces in the digital age, far too many HR leadership teams are sitting on the sidelines, seemingly uncertain as to the strategic value that the HR function should be bringing, given the uncertainty associated with planning the workforce of the future for the digital age. To us, the message is clear: implement a holistic change of HR to enable the organisation to shape the workforce of the future or risk obsolescence.”

While a quarter of respondents (27%) say they view HR as a key business asset that can add strategic value to their organisations, many say they are experiencing significant challenges when it comes to delivering that value. Forty-three% cited shortcomings in supporting HR technologies as being a key roadblock, while 36% cited inadequate change management capabilities.

And while more organisations have bought into the need to gather vast amounts of data, many say they are experiencing challenges making that data actionable. The survey reveals that data acumen is a key shortcoming for many organisations.

“For an organisation to successfully operate in the digital age, they must be able to harvest, interpret and act on the insights data can deliver – this is the goal of digital transformation,” says Michael DiClaudio, Principal, Advisory, KPMG in the US.

When it comes to areas of investment, the leading organisations say their top areas of focus for 2017 are talent management and HR data and analytics capabilities. The survey results also show that more than a third of (38%) responding organisations expect to increase their HR technology spending in 2017.

These findings come on the heels of the KPMG 2017 Global CEO Outlook Survey, which shows that CEOs are actively pursuing and implementing disruptive technology to unleash new competitive advantages. With continued pressure to deliver, these CEOs are focused on managing their core business strengths while transforming how they create and maximise value. 65% of CEOs say they view disruption as an opportunity rather than a threat. At the same time, about half of CEOs said they’re anticipating a major disruption in their sector in the next three years.

 


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